Computer Sharp Testimonials and Reviews
We work hard to ensure you have an outstanding experience and total satisfaction with our work.
Just take a look at some of our testimonials below!
I am very happy to offer a testimonial for Computer Sharp. I was very fortunate to come across Computer Sharp many years ago when I had a need for help with my computer. Not only are they skilled with computers but their technical knowledge and understanding in solving problems has been such a comfort for me. For years I was dealing with one of the TV companies with a problem I had. When I addressed it with Computer Sharp it was immediately solved. Not only is Computer Sharp skilled in the art of technology but they are dependable and caring. Anyone who has the opportunity to work with this company is fortune!
“For the last few years I have depended on Ryan McCloskey to problem-solve through a myriad of computer related issues. Ryan is a skilled technical advisor ready to trouble shoot any computer problem you might encounter. He has handled my technical questions with patience, knowledge and skill. He always seems to solve any technical need I have. Also, Ryan has exceptional customer relations skills. If you want someone with patience and great technical knowledge, Ryan and the staff at Computer Sharp can help.”
It has been a distinct pleasure to have Computer Sharp as my dedicated IT support. As a library director who has to troubleshoot many network and hardware issues every week, I have grown very appreciative of their technical ability and level of customer service. They respond promptly to any ticket I submit, the technician that they send is very professional and they are happy to offer any recommendations on maintaining or upgrading our network center. They made it clear that “we work for you.” Now that we have the support of a capable and forward-thinking IT vendor, I am finally able to respond to the technological needs of my staff and customers in a timely and efficient fashion. I look forward to working with Computer Sharp for years to come; they have made us a better library and will make the MAIN consortium a better library network.
“Ryan and his team provide excellent help for home computers and networks. He is prompt in responding and in coming personally to help when needed. Ryan is invariably pleasant and patient in explaining everything computer. Highly recommended.”
The Long Hill Township Public Library hired Computer Sharp to improve our technology systems for patrons and staff. They completed a thorough overhaul of our staff and public networks, installing new computers for our staff and updating and standardizing the desktop display for our patrons. The result was a better, consistent user experience for everyone. The standardization and consistency reduced patron inquiries and increased staff and patron satisfaction with the technology we provide. Thanks to the solution-driven, dedicated experts at Computer Sharp, our library is able to offer a more efficient, user-friendly technological environment with minimal outages or downtime. We appreciate Computer Sharp’s proactive approach to equipment maintenance and look forward to working with them again.
Importantly they have been without exception quickly responsive; pleasurable to work with; creative (both in solving problems and surfacing future opportunities); and most importantly always customer focused.
When my Powerpoint presentation was giving me an error an hour before a presentation to my entire department, Computer Sharp came through and saved the day. Their fast response and dedicated client support swiftly saved my presentation within moments. In a time of out-sourced IT services where clients are nameless and support staff are overseas, it is nice to work with a small business who takes the time to get to know their clients’ business practices first-hand and work with them to reach a swift, economical solution.
I have found IT consultant Ryan McCloskey to be timely, attentive, and understanding,while also responsive to the needs of my active business.
Computer Sharp upgraded our home technology but installing a Ring Doorbell in our home. Please consider using them for any upgrade of home technology such as monitoring, thermostats, or other security options. There service are delivered promptly, courteously and efficiently.
I called Computer Sharp when I had several serious problems with my computer. Ryan came right over and fixed the problems but then they reappeared. He took the computer back to his office and did a complete diagnosis. The computer is now working fine (even better than before). Computer Sharp always followed up after each visit to see how the computer was doing and stayed in contact with me until I was satisfied. They took a real interest in solving the problems, were very professional, and I would certainly recommend them.
HIGHLY RECOMMEND! KNOWLEDGEABLE, HONEST, RELIABLE, AND EXTREMELY AFFORDABLE EXPERT SERVICE from a small business that goes above and beyond and truly understands the value of excellent customer service!
For quite some time, I could not get the install on a very important OS update to go past 25% without getting an error message. So I stopped into geek squad at Best Buy where I bought my Samsung tablet extremely frustrated and walked out the door an hour later even MORE frustrated. After an hour of “researching” the issue, downloading and re-downloading the software, the geek squad techie advised me I would have to come back to the store another day and specifically speak to one of the Samsung guys to resolve the install issue.
Frustrated and feeling as though I was getting nothing but laziness and run-around from a big box retailer regarding a basic system update, I took my tablet to Computer Sharp where they were able to hook up my tablet to a computer (which Best Buy did not do), diagnose the issue, and resolve the system update issue within one hour!!! Needless to say, I will definitely be taking all my devices back to Computer Sharp in the future. They pride themselves on excellent customer service at an extremely affordable price and I left satisfied and happy knowing that not only was my tablet fixed, but that I also supported an expert, local small business whose goal at the end of the day is customer satisfaction!
I wanted to share my great experience working with Ryan McCloskey from Computer Sharp. My lap top was crawling and hiccupping, and I found out I had no working space available on the hard drive (I only had 7.3 GB left). Ryan connected remotely to my computer, and through various actions was able to free ~60 GB of memory, so now my computer is functioning normally!
One of the things that Ryan did was to look for duplicate files, even with different names (I had a lot of videos ….), and we found a lot. All throughout the process we communicated via the Note Pad or Google Hangout. The whole process took about 2 hours, and I did not have to be present at the computer all this time. Ryan was very professional, making sure I understood what he was doing, and confirming with me before he took actions.
Computer Sharp helped me set up my computer which I didn’t use for a while. Ryan checked all of the systems, made sure my malware and security apps were in place and worked on my email program, which was not updating correctly. They are prompt, knowledgeable, patient, and easy to work with. I would highly recommend Computer Sharp for all your computer issues, or just for a computer update to be sure everything is in place correctly.